If you find our staff are exceeding or underdelivering your expectations, please let us know by filling out our quick "Compliments and Concerns" form.

This will help us reward or train our staff to ensure you receive a high-quality service.

We take your concerns and ideas for improving our services very seriously.

Please complete the form below to activate our digital complaints or improvements process. Someone will contact you within 48 hours.

On these links, you can download..

"Your rights and our complaints process policy" or the Social Workers Code of Conduct

Please note that all fields in the form below are compulsory, and you must press the “Submit” button at the end of the form.